Ran into an issue, or have a question about one of our apps? Rather than posting it as a review in the store, email us! We can’t respond to reviews, but we would love to help address your issues! Email us at: support@77sparx.com

General Issues

• I cannot hear the app sound on my iPad/iPhone.
• Purchased content are still shown as locked within Kindle FreeTime.

Wonster Words

• How do I restore previous Wonster Words purchases?
• How do I share a Wonster Words subscription between devices?
• (iOS) How to stop my kid from accidentally exiting Wonster Words?
• (Android) How to stop my kid from accidentally exiting Wonster Words?
• How do I turn off the music?
• How do I manage or cancel my subscription?

Puzzingo Support

• I re-installed PUZZINGO. How do I restore previous purchases?
• How do I prevent my kid from accidentally triggering the back button on my Android/Kindle device? (Kid-Lock)
• Why do I have to re-download puzzles that was downloaded before?
• How do I change the language within Puzzingo?
• Why is Puzzingo having issues on iOS 6.1.6?