If you have previously downloaded Puzzingo and made purchases, then have to re-install Puzzingo. You can restore your previous purchases for free by following these instructions:
Once the restore is completed, you can re-download the puzzle packs again. If you are having trouble restoring, please check the list of common restore issues. If you continue to have issues, please contact us at firstname.lastname@example.org. In the email, tell us which app you are restoring, what device the original purchase was made on, and what device you are restoring onto. Thanks!