Often times, parents have Wonster Words installed on multiple devices. So, how would you use the same Wonster Words account and subscription across devices?
Option 1: Use a Wonster Account
Step 1: Sign-up for a Wonster Account from the initial device where you made the purchase:
Note: Wonster Account is different from the AppleID/Google Account that you made the purchase from and have to be created separately.
Step 2: Sign-in from all other devices.
Option 2: Restore Purchase
You can also restore purchase to a new device, subject to the following limitations imposed by the OS (Apple/Google/Amazon):
- Same Operating System: The most important limitation is that the device that you are restoring to is of the same operating system. That means if you subscribed to Wonster Words via an Apple iOS device (eg. iPhone, iPad), then it can only be restored to another iOS device. Similarly Google Play purchases can only be restored to another Google Play device (eg. Samsung, Nexus, etc).
- Same Account: In addition, the devices must be tied to the same account that made the original purchase. For iOS, that means the same AppleID. For Google Android devices, that means the same Google Account.
If these conditions are met, then it’s quite easy. You just have to download Wonster Words onto the new device, and push the “Restore” link on the purchase screen.
For more information on restoring purchases, please visit How to Restore Wonster Words Purchases.
Below are some common questions we get:
- (iOS) How about Apple Family Sharing? Unfortunately Apple family sharing doesn’t work for subscriptions purchased within apps. https://support.apple.com/en-us/HT203046
- (Android) How about Google Play Family Library? Unfortunately Google’s Family Library feature doesn’t share in-app purchases. https://support.google.com/googleplay/answer/7007852?hl=en
If you are running into issues, please feel free to contact us at firstname.lastname@example.org.