Often times, parents have Wonster Words installed on multiple devices. It’s not uncommon for a family to have to a tablet that kids use while at home. In addition, Wonster Words may be installed on a parent’s mobile phone for use while out and about. So, how would you share the Wonster Words subscription across these devices?
In general, across-device sharing is best accomplished by restoring an existing purchase on the new device. However, this approach does have some limitations imposed by the device OS (Apple/Google/Amazon):
- Same Operating System: The most important limitation is that the device that you are restoring to is of the same operating system. That means if you subscribed to Wonster Words via an Apple iOS device (eg. iPhone, iPad), then it can only be restored to another iOS device. Similarly Google Play purchases can only be restored to another Google Play device (eg. Samsung, Nexus, etc).
- Same Account: In addition, the devices must be tied to the same account that made the original purchase. For iOS, that means the same AppleID. For Google Android devices, that means the same Google Account.
If these conditions are met, then it’s quite easy. You just have to download Wonster Words onto the new device, and push the “Restore” link on the purchase screen. Depending on the version of Wonster Words, here is how it may look:
For more information on restoring purchases, please visit How to Restore Wonster Words Purchases.
Below are some common questions we get:
- (iOS) How about Apple Family Sharing? Unfortunately Apple family sharing doesn’t work for subscriptions purchased within apps. https://support.apple.com/en-us/HT203046
- (Android) How about Google Play Family Library? Unfortunately Google’s Family Library feature doesn’t share in-app purchases. https://support.google.com/googleplay/answer/7007852?hl=en
In the future…
We understand that these restrictions can be very inconvenient for parents, so we are working on other solutions. If you would like to learn more or have additional issues, please email us at firstname.lastname@example.org.