Like Apple’s own operating system, Puzzingo is officially supported on the most recent 2 major releases of iOS. While we do make best possible efforts to continue maintaining Puzzingo on older versions of iOS, it is simply not always possible to resolve all issues for older versions of iOS. Specifically, it is known that on iOS 6.1.6, Puzzingo *may* sometimes not start and just a black-screen. In that situation, please:
- Try upgrading your device’s iOS
- Try deleting and reinstalling Puzzingo on your device
If you continue to have issues, or if you have other iOS versions, please email us at: firstname.lastname@example.org. Please indicate on your email the iOS version you have and details about the type of issue you are running into.